What permissions do the roles have?
Permissions accumulate with the user role.
– Colaborator: send and edit ideas, see the process and results.
– Coordinator: add users, thematics and objectives. Validate new and achieved ideas.
– Administrator: manage Coordinators and delete users.
How to use Thematics?
Group the ideas as you prefer: departments, projects, clients, etc. Each Thematic has some optional objectives and at least one coordinator to receive new idea notifications.
What is the ROI?
The ROI is the Return on Investment of an idea, an estimate of its annual profit. ROI data (calcul, h, $) is optional and only visible to coordinators.
How does the Community help?
Maintain the Spirit of Improvement! Coordinators get help, share successes, and create synergies in our Facebook group. Weekly Questions/Answers sessions with our Specialist Mentors.
Who better to put as Coordinator?
Put a profil who is dynamic and at ease with figures (to value the ideas), or an external coach. Helped by the Community and Mentors.
How users are counted?
We only count users with active status.
When and who receives notifications?
If there is a New or Achieved idea, the thematic coordinator receives a notification email with a link to the idea. A new user receive a confirmation email to login.
Who to put as collaborators of an idea?
It is recommended to register in the Collaborators field of an idea: the author, the participants and the responsable. So everyone gets the recognition.
Who can edit ideas?
Any collaborator can edit an idea and change its stage between: To be done, In Progress, Achieved. Once in Achieved, it can only be edited by a coordinator.
Forgot your Password?
Go to Sign In and click on (forgot?)
How to add users?
In Sign In > “Register”, your collaborators can create their user account pending your approval. Your company must be registered, active, and with free user. Also, on your account’s Company page, you can create users one by one.
What happen if a user or theme is eliminated?
Deleting a user erase his user account but not the ideas related. Likewise, when a theme is eliminated, the related ideas are not erased.
Do I have to pay for updates?
No! We give constant updates to our software and you get everything for free automatically displayed in your account!
Can you handle the load?
Yes! Prodcenter is hosted on the world’s largest cloud cluster (Amazon, CloudFlare Security, CDN).
Who owns the data?
Any content and user is 100% your property. At any time you can download a csv file of your data or delete your account.
How do I change plan?
The account Administrators can change plan at any time at the Company page of the account.
How do I end a subscription?
You can end at any time without strings attached. No refund offered.
How to suggest an improvement for Prodcenter?
On your account results page, at the bottom left, we provide a form to send us improvement ideas. Thanks!